Terms of Use.

1. Agreement and operator

These terms are an agreement between you and ROAD CO. UK LIMITED, company number 16903248, registered at 51 Nelson Road, Gorleston, Great Yarmouth, England, NR31 6AT. Read them with the Privacy Notice, Community Guidelines and Reporting & Safety notice.

The current signup interface links to these Terms but does not store a separate Terms-version acceptance record. ROAD must add and retain a clear positive acceptance record before relying on that mechanism for production contract evidence. The Privacy Notice is information about processing, not consent to every use of data, and marketing and sensitive-data choices remain separate. A materially different use that requires fresh agreement will not be imposed merely by silence or continued use.

2. Eligibility

ROAD accounts are for adults aged 18 and over who can enter this agreement. Signup requires an age confirmation but does not collect date of birth. ROAD may take proportionate steps to verify eligibility and restrict access where it reasonably believes an account is used by someone under 18. A parent or guardian with a concern should use Reporting & Safety.

3. Accounts and MARK

• Provide an email address and account information you are entitled to use and keep it accurate.
• Keep your password, email account, device and session secure. Do not share or transfer an account or impersonate another person.
• Tell ROAD promptly if you suspect unauthorised access. ROAD can require reasonable ownership checks for sensitive account actions.
• A MARK or handle identifies a ROAD account or registry record. It is not proof of legal identity, professional status, achievement or ROAD endorsement.

4. What ROAD provides

ROAD lets members create a profile and MARK, issue a time-based ROAD, file dated statements and optional supporting material, choose visibility, participate in Teams where eligible, and view, share or download registry records. ROAD also provides reporting, blocking, moderation, correction, restriction, marketing-choice and account-deletion-request controls.

ROAD is currently offered without in-app purchases or subscriptions. ROAD will give clear information and obtain any agreement required by law before introducing a charge that applies to you.

5. Add-only records

• A ROAD, entry, statement, timestamp, measure, link, location, image, correction or completion record is member-supplied. ROAD does not independently verify that it is true, complete, safe or proof of performance.
• Some corrections are represented by a later linked record or changed disclosure status rather than silent alteration of the original event.
• “Immutable”, “filed”, “verified”, “issued”, “record” and “certificate” describe ROAD’s documentary workflow. They are not a guarantee of truth, legal certification, professional accreditation, permanent archival or admissibility as evidence.
• ROAD can correct technical errors, restrict disclosure, comply with legal rights, or remove or anonymise data even where this affects registry continuity.

6. Visibility

• Public material can appear without sign-in on Pulse, Discover, Archive, public profiles, ROAD or record pages, certificates, images, downloads and shared links. A public ROAD can make the associated profile public for attribution.
• Withheld can still reveal that a filing exists and limited support-signal information. It does not mean deleted or anonymous.
• Private is excluded from public projections but remains stored and processed to provide, secure, moderate or administer ROAD.
• Team information is shared under team roles and access rules. A team task can require a public record; check the task and record visibility before filing.

Other people can copy, screenshot, index, download or reshare public content. ROAD cannot guarantee removal of copies outside its control.

7. Your content

You keep intellectual-property rights you hold. You grant ROAD a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, validate, re-encode, display, transmit and make technical copies only as reasonably needed to operate, secure, moderate and provide ROAD according to your visibility choices and these terms.

The licence lasts while content is hosted or retained for a lawful purpose. It ends when content is deleted from active systems, except for technical backups, copies another person independently holds and limited records ROAD may lawfully retain.

You confirm you created the content or have all permissions needed to submit and publish it, including permission from identifiable people where required. Do not upload confidential information, another person’s private data or material that infringes rights.

8. Community standards

You must follow the Community Guidelines. In particular, do not use ROAD for hate, harassment, threats, stalking, sexual exploitation, child sexual abuse material, non-consensual intimate material, self-harm encouragement, dangerous or illegal instructions, fraud, spam, doxxing, impersonation, malware, unauthorised access or rights infringement.

9. Reporting and moderation

ROAD uses rule-based checks intended to reduce spam, threats, explicit content, hate and exposed contact details. No filter catches every harmful item. Signed-in members can report public content and block members. Affected people and non-users can report by email using Reporting & Safety.

Administrators can review reports, keep notes, restrict or withhold entries and ROADs, limit public profile disclosure, dismiss or escalate a report and record legal-removal actions. ROAD can take other proportionate action available in the product or required by law, preserve evidence or refer a matter to a competent authority.

ROAD is not a continuously staffed emergency service. Call 999 or the appropriate local emergency number for immediate danger.

10. Teams

• Applicants, leaders, coaches and members must provide accurate role and authority information and use team data only for the ROAD team purpose.
• A leader must not invite, identify or manage another person without an appropriate relationship and lawful basis, and must avoid unnecessary personal or sensitive data in applications, messages or tasks.
• A team role does not make ROAD an employer, coach, governing body, agent, partner or verifier. A team instruction does not replace qualified medical, safeguarding, legal or professional advice.
• Membership, tasks and invitations can be refused, revoked or expire using implemented controls. Loss of team access does not necessarily delete the member’s account or public records.

11. Images, links and location

Only upload images you are entitled to use and check for people, addresses, screens or documents. ROAD re-encodes supported images to remove embedded metadata where processing succeeds, but does not hide information visible in the picture.

Precise location is optional and user-triggered, with a manual label available. Do not publish a home address, child’s location, protected person’s location or other sensitive place. External destinations apply their own terms and privacy practices. Measures and session records are member-entered; ROAD does not calibrate or verify them.

12. Health and safety

ROAD is a record and accountability service, not a medical device, healthcare service, diagnostic tool, rehabilitation programme, safeguarding service or substitute for a doctor, physiotherapist, coach, counsellor or emergency service. ROAD does not assess whether an activity, target, recovery plan or team task is safe.

Exercise and recovery involve risk. Stop and seek qualified help for pain, injury, concerning symptoms or uncertainty. Designated health or recovery classifications require separate explicit consent, start Private, and require separate sharing choices. Avoid unnecessary diagnoses, treatment or medication details, and do not put special-category information into ordinary fields that do not show the designated consent flow.

13. Account deletion and rights

A signed-in member can request account deletion from Settings without giving a reason. ROAD verifies ownership by email, schedules deletion seven days later and lets the member revoke during that period. The process and retained audit categories are explained in Data Rights & Account Deletion.

ROAD will not rely on “immutability” to override a statutory right. It can preserve limited information where necessary and lawful for claims, safety, fraud or abuse prevention, or another legal duty, and will explain where permitted.

14. ROAD intellectual property

ROAD’s software, design, documentation, registry presentation, trade marks, logos and service material belong to ROAD or its licensors. Subject to these terms, ROAD grants you a personal, limited, non-exclusive, non-transferable, revocable right to use supported interfaces for their intended purpose.

You must not copy, sell, sublicense, reverse engineer, scrape, circumvent security or create a competing dataset from ROAD except where applicable law expressly permits and cannot be excluded, or ROAD gives written permission.

15. iOS and Apple

The ROAD iOS application is distributed by Apple. Unless ROAD supplies a custom end-user licence in App Store Connect, Apple’s Standard EULA governs the licence to the downloaded application; these ROAD Terms govern the ROAD account and service. Apple is not responsible for the ROAD service, member content, maintenance or support.

You must comply with applicable Apple Media Services terms. App Store privacy disclosures and the privacy-policy URL must accurately match the released binary and hosted web service. ROAD does not currently offer in-app purchases or subscriptions.

16. Service availability

ROAD can experience maintenance, defects, connectivity loss, supplier outages, security incidents or data loss. Keep any independent copy you need and do not use ROAD as the sole store for critical evidence. ROAD does not promise uninterrupted availability, permanent hosting, a particular feature or compatibility with every device.

ROAD can make proportionate changes for security, law, suppliers, compatibility or product operation. If a change materially disadvantages a consumer, ROAD will give reasonable notice and any remedy required by law.

17. Liability and consumer rights

ROAD is responsible for loss or damage that is a foreseeable result of ROAD breaching these terms or failing to use reasonable care and skill. ROAD is not responsible for loss caused by inaccurate member content, a visibility choice, conduct outside ROAD’s reasonable control or use contrary to these terms, except where law says otherwise.

ROAD does not exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, statutory consumer rights, data-protection duties where liability cannot be excluded, or any other liability law does not permit ROAD to exclude. ROAD is intended for personal use unless agreed otherwise in writing; subject to law, ROAD is not liable for business losses arising from consumer use.

18. Ending use and enforcement

You can stop using ROAD and request deletion at any time. Stopping use alone does not delete an account or remove public material.

ROAD can restrict public visibility, revoke team access or end the contractual right to use the service where reasonably necessary for a serious or repeated breach, legal requirement, security risk or service closure, but only through controls ROAD can actually operate and subject to applicable law. Where appropriate, ROAD will explain the reason and provide a contact route. A full account suspension or ban workflow is not promised unless it is implemented.

19. Changes to terms

ROAD can revise these terms. The version and dates will change. Material changes will be notified before taking effect where required. Continued use can indicate acceptance only to the extent permitted by law; ROAD will request a fresh positive agreement where the change requires one.

20. General terms

If a court finds part of these terms unlawful, the rest remains effective. Delay in enforcing a term is not a waiver. You may not transfer this agreement without ROAD’s consent; ROAD may transfer it as part of a genuine reorganisation or business transfer only where that does not reduce your rights.

English law governs these terms. A consumer resident elsewhere in the United Kingdom keeps mandatory local-law protections and may use the courts available under applicable law. This does not prevent a mandatory forum or agreed dispute-resolution process.

21. Contact and complaints

Questions, disputes and notices: contact@roadco.uk. Content and safety reports use Reporting & Safety. Privacy complaints and rights requests use Data Rights & Account Deletion.

ROAD CO. UK LIMITED
51 Nelson Road
Gorleston
Great Yarmouth
England
NR31 6AT